How can I get in contact with you?
You can contact us by email: Support@OneLifeSpade.com
How secure is my personal information?
OneLife Spade adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
What forms of payment do you accept?
We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express
How do I order on your website?
To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.
Can I cancel my order?
You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel.
Do you ship internationally?
We ship worldwide. Customs fees and taxes may apply for international orders.
What shipping carriers do you use?
We choose USPS, UPS, DHL and other shipping carriers worldwide.
How long does it take to process my order?
I have an Once payment has been made, 99% of all orders leave our fulfilment centers within 2 to 4 days.
We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.
Are all my items shipped together?
It depends on the products you ordered. Since we operate multiple fulfilment centers, sometimes your items may come with different packages.
Do you provide a quality guarantee for all the products being sold?
Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction.
What is your return policy?
You are fully covered and protected by our 14 days return policy.
What do I do if I receive a defective product?
If there’s some sort of manufacturing defect, let us know within 14 days of receiving your item, and (provided that your case is legit) we’ll send you a replacemen
How do I return my order?
Send us your request to this service@OneLifeSpade.com . Please mention all things Your name, Order Number , Item would you like to return & Date you placed the order.
